- If the shipping address provided is incorrect and IF the package is delivered back to our warehouse, you are responsible for a $9 extra shipping fee in order for us to ship it again. Purely And Co. LLC IS NOT RESPONSIBLE for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, YOU personally must contact the United States Postal Service at (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. Once the package leaves our facility and it is with the United States Postal Service we are NO LONGER RESPONSIBLE OR LIABLE! By placing your order, you acknowledge you have read our policy and that Purely And Co. LLC will not be held responsible for delayed packages or delivery issues by USPS.
Larger orders may be subject to confirmation VIA text or email before your order can be processed and shipped.
After you receive your order confirmation email notification, your order can take between 7 -9 business days to process.
Most of the time we do get orders out within 2-4 business days.
Shipping takes 2-5 business days.
Please note that during special promotions or sales, processing can be delayed days due to an influx of orders.
WE DO NOT SHIP INTERNATIONALLY
WE USE USPS!